ISO 9001:2015 Overview

quality matters logo

ISO 9001:2015 Overview Workshop (Virtual)


Workshop Outline

This one-day workshop will provide knowledge and an interpretation of the requirements of the ISO 9001:2015 quality management standard.  This workshop will benefit anyone working in an ISO 9000 environment and will be especially useful for individuals who may be required to develop, maintain, or audit an ISO 9001 quality management system.

Workshop Goals

  • Overview discussion on the ISO 9001:2015 requirements
  • Discuss the standard’s foundation and concepts:
    • scope of the quality management system
    • quality management principles
    • process approach
    • plan-do-check-act cycle
    • risk-based thinking
    • detailed examination of the ISO 9001:2015 processes:
    • leadership
    • planning
    • support
    • operation
    • performance evaluation
    • improvement
    • Terms and definitions from ISO 9000:2015 will be applied

Workshop Particulars:

Dates:              October 29; December 3

Time:                9:00 am to 4:30 pm

Fee:                  $425.00 plus HST, materials will be provided.

Equipment:     Students will need a computer with a working camera in order to participate in online training.

Registration & Cancellation Policy: Workshop fees must be paid at the time of registration to ensure a seat. Cancellation requests received more than 7 calendar days before the start date of the workshop will receive a full refund. Cancellation requests received within the 7 calendar days before the start date of the workshop are non-refundable. Quality Matters Inc. reserves the right to cancel any workshop.

Substitution Policy: Substitutions of participants will be permitted at any time prior to the start of the workshop.

For more information or to register, contact Quality Matters Inc. at (709) 722-7860, or email us at This email address is being protected from spambots. You need JavaScript enabled to view it. or visit our website @

Quality Matters Inc. is proud to be a Member...

Banner 1