ISO 9001:2015 Overview

ISO 9001:2015 Overview Workshop

Workshop Outline

The ISO 9001:2015 Requirements workshop provides a clear, practical understanding of the ISO 9001:2015 standard and how its requirements influence daily operations across all industries. The workshop offers a detailed explanation of each clause and overview of the Quality Management Principles. Learning is reinforced through interactive group exercises, real life examples and engaging discussions. This workshop will benefit anyone working in an ISO 9000 environment and will be especially useful for individuals who may be required to develop, maintain or audit an ISO 9001 quality management system.

Workshop Goals:

• Overview discussion on the ISO 9001:2015 requirements

• Understand quality management definitions, concepts, and guidelines

• Discuss the standard’s foundation and concepts:

• • scope of quality management system

• • quality management principles

• • risk-based thinking

• • process approach
• • plan-do-check-act cycle for the standard

• Detailed examination of the ISO 9001 processes:

• • leadership

• • planning

• • support

• • operation

• • performance evaluation

Pre-requisite

None

Workshop Particulars

Dates: September 30, 2025 (In-Class) or December 2, 2025 (Virtual)

Location: TBD

Time: 9:00 am - 4:30 pm

Fee: $425.00 (materials will be provided)

Equipment: Students will need a computer with a working camera to participate online.

Registration and Cancellation Policy: Workshop fees must be paid at the time of registration to ensure a seat. Cancellation requests received more than 7 calendar days before the start date of the workshop will receive a full refund. Cancellation requests received within the 7 calendar days before the start date of the workshop are non-refundable. Quality Matters Inc. reserves the right to cancel any workshop.

Substitution Policy: Substitutions of participants will be permitted at any time prior to the start of the workshop.

For more information or to register, contact Quality Matters Inc. at (709) 722-7860, or email us at This email address is being protected from spambots. You need JavaScript enabled to view it..