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ISO 9001:2015 Overview Workshop


Workshop Outline

This one-day workshop will provide knowledge and an interpretation of the requirements of the ISO 9001:2015 quality management standard.  This workshop will benefit anyone working in an ISO 9000 environment and will be especially useful for individuals who may be required to develop, maintain, or audit an ISO 9001 quality management system.

Workshop Goals

  • Overview discussion on the ISO 9001:2015 requirements
  • Discuss the standard’s foundation and concepts:
    • scope of quality management system
    • quality management principle
    • process approach
    • plan-do-check-act cycle
    • risk-based thinking
    • relationship to other standard especially ISO 45001 & 14001
    • Detailed examination the ISO 9001:2015 processes:
    • leadership
    • planning
    • support
    • operation
    • performance evaluation
    • improvement
    • Terms and definitions from ISO 9000:2015 will be applied

Workshop Particulars:

Dates:              December 7; January 25; February 22; March 29; April 26; May 24

Location:         TBD

Time:                9:00 am to 5:00 pm

Fee:                  $425.00 plus HST, meals and materials will be provided.

Registration & Cancellation Policy: Workshop fees must be paid at the time of registration to ensure a seat. Cancellation requests received more than 7 calendar days before the start date of the workshop will receive a full refund. Cancellation requests received within the 7 calendar days before the start date of the workshop are non-refundable. Quality Matters Inc. reserves the right to cancel any workshop.

Substitution Policy: Substitutions of participants will be permitted at any time prior to the start of the workshop.

For more information or to register, contact Quality Matters Inc. at (709) 722-7860, or email us at This email address is being protected from spambots. You need JavaScript enabled to view it. or visit our web site @ www.qualitymatters.net

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